Its really important to configure branding (be recognisable) and make support information available to your end users so they can contact the right IT staff for questions or support matters when using the Company Portal app, the Intune app for Android, and the Edge app.
This scenario is tested on a Windows 10 1909 device and using Edge (Web) Company portal https://portal.manage.microsoft.com/
Just to clarify – this branding configuration isn’t the Azure company branding regarding the “Sign-in page” as shown below.
NOTE: This sign-in page branding is manged by the Company branding setting under Azure Active directory.
Try to press Preview (next to save) to see the result of the information that was typed in – The new information will appear under Helpdesk (Company portal menu):
NOTE: Now the users can see contact information
After choosing the logo try using the preview function again to verify the result:
NOTE: At the Display setting drop down box, choose between showing Company Logo and name or just name or logo ONLY. In this scenario we choose both Company logo and name.
NOTE: This logo is what the users see under their profile
It just works smooth and making the portal customization is easy and straight forward.
Now just try to test these settings on a portal app regarding iOS, Android or Windows devices.